At Pooja Paath Agarbatti, we stand by the quality of our products and strive for complete customer satisfaction. Please review our refund policy below:

Returns

We only accept returns for products that are defective or damaged upon delivery.

Return Eligibility:

• You must notify us within 3 days of receiving the product.
• The item must be unused, in its original packaging, and accompanied by proof of defect (photo or video).
• Returns requested beyond the 3-day window will not be accepted.

Once your return is approved:

• You will receive a full refund to your original method of payment.
• Refunds are typically processed within 5–7 business days after the returned item is received and inspected.

❌ We do not accept returns for reasons such as change of mind, personal preference, or incorrect usage.

Exchanges

We do not accept exchanges under any circumstances.

How to Request a Return

To initiate a return for a defective product, please contact us at:

📞 +91 755 2733815
📧 anant@poojapaath.com

Include:

• Your order number
• A brief description of the issue
• Photos or videos clearly showing the defect

We aim to respond within 24–48 business hours.

Important Notes

• Unauthorized returns will not be accepted or refunded.
• We reserve the right to decline returns if the product is found to be used or damaged due to customer mishandling.